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Membership Retention

Member Enquiries >> Membership >> Membership Administration >> Membership Retention

Predicting Future Membership Trends

This enquiry looks at research undertaken by professional bodies to predict future membership trends. Issues covered include:

  • Elements considered
  • Approach used
  • Use of a third party to undertake the exercise
  • Success of such ventures
  • Potential problems

The link below will open the enquiry summary in a new window.

Predicting Future Membership Trends (May 2009)

Current Recession

This enquiry looks at the impact of the economic climate on professional bodies.

Issues covered include:
  • Effects on membership numbers
  • Other areas affected
  • Supporting members e.g. training provision
  • Supporting the organisation e.g. cost cutting

The link below will open the enquiry summary in a new window.
Current Recession (October 2008)

Royal Chartered Status


This enquiry looks at how professional bodies acquire Royal Chartered Status.
Issues covered include:
  • Impact of Chartered Status on recruitment and retention of members
  • Impact on member benefits
  • Cost and duration of process for securing Chartered Status
  • Unsuccessful attempts as securing Chartered Status
  • Reasons against seeking Chartered Status

The link below will open the enquiry summary in a new window.

Attrition

This enquiry looks at how organisations deal with attrition.

Issues covered include:
  • How attrition is monitored
  • Recent attrition
  • Loss of benefits and loss of membership following non-payment
  • Credit control processes

The link below will open the enquiry summary in a new window.
Attrition (February 2005)

Complaints

This enquiry looks at policies for complaints.

Issues covered include:
  • Members complaints about staff
  • Staff complaints about members
  • Procedures

The link below will open the enquiry summary in a new window.
Complaints (September 2004)

Future Membership Numbers

This enquiry looks at the projection of future membership numbers. Issues covered include:

  • Models for forecasting future membership numbers
  • Determinants of member numbers

The link below will open the enquiry summary in a new window.

Future Membership Numbers (January 2004)

Search Agents

This enquiry looks at the process of using search agents for contacting people when they have moved house etc and not informed the organisation of their new details.
Issues covered include:


• the pros and cons of using search agents,
• overcoming negative perceptions,
• other ways to contact such people.


The link below will open the enquiry summary in a new window.
Search Agents (February 2003)

 
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