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Member Enquiries >> Membership >> Membership Administration >> Member Information
Electronic Membership Cards
This enquiry looks at the use, and benefits, of electronic membership cards.
Issues covered include:
• Facilities and information offered by electronic membership cards
• Benefits of scanning electronic membership cards
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Electronic Membership Cards (October 2009)
Refugee Professionals
This enquiry looks at awareness of, and supports for, refugee professionals who are members of professional bodies.
Issues covered include:
• Awareness of refugee professionals
• Policies for responding to refugee professionals
• Pro-actively seeking refugee professionals in your discipline
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Refugee Professionals (July 2009)
Supporting CPD
This enquiry looks at support for members undertaking continuing professional development.
Issues covered include:
- Professional body support initiatives
- Balancing professional and business needs
- Employers support initiatives
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Supporting CPD (March 2009)
Member MappingThis enquiry looks at the use of information regarding geographic location of members.Issues covered include:
- Use of geographical information
- Producing maps of member locations
- Software used
- Data protection
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Member Mapping (April 2008)
Diversity and Ethnicity
This enquiry looks at the policies and procedures relating to Diversity and Ethnic monitoring adopted by professional bodies.
Issues covered include:
- Whether monitoring is implemented
- Motivations for implementing monitoring
- Process of analysis
- Use of monitoring internationally
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Diversity and Ethnicity (February 2006)
Website Members' Enclosures
This enquiry looks at the inclusion of a members’ only area on professional bodies’ websites.
Issues covered include:
- Services in members enclosures
- Separate sections for different classifications of membership
- Supervision of user driven content
- Website management
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Website Member Enclosures (September 2004)
Local Branches
This enquiry looks at local branches.
Issues covered include:
- funding
- expenditure accountability
- use of profits
- management of member databases
- representation of branches
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Local Branches (June 2004)
Data Protection
This enquiry looks at data protection policies and carrying out an initial data protection audit.
Issues covered include:
- The use of a third party for the audit
- any potential pitfalls or benefits of the audit
- the costs of this exercise
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Data Protection (August 2003)
Member Research
This enquiry looks at the approach used by professional bodies to gather information about their members.
Issues covered include:
- how, and how often, this data is collected
- what mandatory data is collected
- what the response rate is
- what reminders or incentives are used
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Member Research (May 2003)
Databases
This enquiry looks at the type of databases used by professional bodies. These could be bespoke databases or 'off the shelf' packages. There could be one for all functions/departments or separate ones for membership, event bookings and website etc.
Issues covered include:
- whether the work is carried out internally or by external consultancy and how external consultancy is appointed,
- how much is spent on database upgrades,
- what the annual database budget is,
- how many members/records they have.
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Databases (March 2003)
Search Agents
This enquiry looks at the process of using search agents for contacting people when they have moved house etc and not informed the organisation of their new details.
Issues covered include:
- the pros and cons of using search agents,
- overcoming negative perceptions,
- other ways to contact such people.
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Search Agents (February 2003)
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