Our course on Managing Volunteers can equip you to better support the volunteers you engage with, whether that's in regional branch networks, special interest groups or at head office. 

This course will also acquaint you with recent work on volunteer management produced by general support agencies for volunteering in the UK, Canada, Australia and the USA as well as recent PARN research into the area.

The course focuses on 5 themes:

1. Good practice guidelines in the management of volunteers
2. Problems of recruitment and retention of volunteers in professional bodies
3. Roles and competences wanted from volunteers
4. Understanding problems in relations between paid staff and volunteers and encouraging improved relations
5. Forms of support for managers of volunteers

Course Delivery & Materials

The day will combine a mix of interactive sessions, video case studies, presentations and time for individual reflection. Start time is 9:30am and end time 5:00pm with coffee, tea and lunch provided.

Course is delivered by Prof Andy Friedman, CEO of PARN.

You will receive a folder full of supplementary information to support your learning on this topic, along with copies of course slides, case studies and good practice guidelines.

Who is the course aimed at?

• Strategic senior staff and particularly HR directors
  
• Staff who manage volunteers
  
• Volunteers who manage other volunteers

Learning Outcomes

• Gain an overall perspective on the way volunteers are used in professional bodies and how your professional body compares
• Consider the successes and tensions of how volunteers interact with paid staff at your organisation
• Learn about practices of volunteer management at other professional bodies
• Learn about the principles of good practice for the management of volunteers according to organisations devoted to supporting volunteering
• Learn of how to provide and maintain good practice in volunteer management at your organisation

Book online below...